The remodeled rooms are great. The location is literally steps from the Parkway. The beds are extremely comfortable.
Kwoods09
november 2023
Staff made sure to accommodate us when the parking lot was full. The location is ideal for being able to walk to everything on the strip. The water pressure and hot water was piped down straight from the gods. We haven't stopped talking about how awesome our showers were.
Alina
oktober 2023
the location is everything here at this hotel. that is the main reason why we keep booking this hotel every year when we stay in Gatlinburg. the hotel itself is nice and I’ve never had a problem there. they have been renovating it and this year we stayed in one of the renovations and I loved the updates they did but the key seller of staying here is definitely the location! it’s the perfect spot in the strip to go either way and close to everything. will deff be staying here again and again. also on a positive I have never had a bad experience with the staff there they always so helpful and friendly from the ladies working the front to the ladies working for cleaning the rooms everyone so nice.
Timothy
mei 2023
The location is amazing, right in the middle of Gatlinburg on the strip. Walk to shops, restaurants, Ober chairlift, etc. The price was amazing. It's pretty much a no-frills hotel but it was clean and comfortable. The elevator broke the first morning we were there and knowing my husband was disabled the hotel offered to move us to the ground floor if they did not get it fixed that afternoon. It got fixed so we didn't need to move but I thought that was very nice. Being right there on the strip and within walking distance of everything saved us a lot of money in parking fees. I would go back to this hotel next time we are in Gatlinburg.
Amy
januari 2025
Everything was close by and perfect. The aquarium was closer then we thought it was. Everything was a great walking distance. Room was very clean when we got there. We were provided with clean towels every night. The room was big. The beds were really comfy. And the bathroom was really spacious.
Shannon
augustus 2024
The rooms were clean. The beds were comfortable. The pool was nice, it was deeper than most places we've stayed. Card key was required to enter the building, so we felt safe staying there. The location was perfect as we like to walk the strip and people watch.
John
juni 2024
Loved location and the staff. The highlight was the bear, not his fault people being stupid and feeding him. Ability to park when there was room. The room was very clean the beds were comfortable. Swimming pool area was decent. For as busy as it was it was quiet.
Michelle
juli 2024
When we arrived my wife said " This place looks scary. The so called lobby is one tiny room with a desk. I knew they were doing some renovation so I waited until we got to room 315 to see. On the way to the room we noticed that they're trying to modernize the hotel.by putting a decorative tile strip on the wall. Room 315 was very nice especially for the price. It was clean and the beds were comfy. The balcony looked straight at a wall . The best part is it's location being right on the parkway. I will definitely stay here again
Richard
februari 2024
It was right next to the convention center, which was perfect! We were in town for a cheer competition at the convention center; so our stay was very short, 2 days. I would definitely recommend it for those that don’t plan on driving while in Gatlinburg, it’s right down smack in the middle of everything. It’s in walking distance of LITERALLY everything you can think of. The rooms were freshly renovated and they are spacious! Very clean and well kept. The older desk clerk was a doll! She was so sweet and made sure everything was taken care of. The younger one was a little short, not very friendly, and she didn’t input my room call, when I called the front desk for it, she sounded bothered by me asking.
Salazar
januari 2024
The hotel it’s self is pretty standard though they are renovating it and I have stayed in now 2 of the renovated rooms and I liked the update was more of a fresh new kinda feel to them. The main seller of this hotel is it’s perfect location it is dead center of the strip lots to do on either side of it all walking distance. I have never had a problem in the 5 times I have now stayed here. Staff is always helpful and friendly.
Timothy
oktober 2023